Central Suffolk and North Ipswich MP Dr Dan Poulter has called upon new Greater Anglia railways Chief Executive Jamie Burles to take action to improve the service to passengers following another week of disruption.
This follows numerous complaints from commuters and other rail users in recent weeks about constant problems with the service.
Dr Poulter said:
"We all understand when an occasional unavoidable incident occurs that causes delay to our rail service but in recent weeks commuters and other rail users have been complaining to me day after day about delays and cancellations on the service to London.
The recent overrunning of rail works on the line caused major disruption resulting in huge problems and inconvenience for rail travellers. Commuters travelling to work have had to endure daily misery and other travellers were worried about missing connections and this has disrupted business and holiday arrangements.
I have written to Greater Anglia Chief Executive Jamie Burles demanding that he investigate these ongoing issues and asked that he ensures that something will be done to address the problems and improve the service for the benefit of commuters and other rail travellers."
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